Transport for London Admits Error

Here is the text of a letter received by my colleague today from Transport for London:

Dear Mr Unfortunate Motorist,

Penalty Charge Notice : GT1234567
Location of Contravention : Broad Lane/Stamford Road

Thank you for the email received from Mr Money Box Junction on 27th December 2006 concerning the above Penalty Charge Notice.

I am pleased to confirm that due to the reasons as stated in the email received for the above charge, we will be sending you a refund of £50.00 within the next 28 days and the penalty charge notice has been cancelled.

I am sorry for any inconvenience caused due to the incorrect issuing of the above penalty charge notice. Please be advised that Transport for London have ceased enforcement of the above yellow box junction pending further investigation.

So, from that I gather they are admitting that the box does not comply with Traffic Signs Regulations and General Directions 2002, but there is a bit too much wriggle room. And what about all the other poor sods who have been ripped off on this yellow box; there’s no mention of refunds.

Anyone reading this who has received a PCN for stopping in this box junction, you can apply for a refund. Leave a message below if you want some help.

Not bad, but not good enough TfL. I think a word with the Local Government Ombudsman is still in order.

If you want to see how this all started click here.

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