“Everyone rises to their level of incompetence.” (Laurence J. Peter – The Peter Principle)
You have to believe me if I say that I am not deliberately conducting a campaign against Ealing Council. It’s just that the examples of their apparent incompetence are legion. The tragic consequence of this pointless bureaucratic incompetence is that it can, at best, waste our time, and at worst, it can seriously screw up peoples’ lives.
Take, for example the case of Louise who contacted this site some months ago when she received a visit from bailiffs demanding excessive amounts of money for two Ealing PCNs that she never received. The fact that she had moved home obviously figured in the equation.
Fortunately the system does have safeguards, and she filled an out of time Statutory Declaration in order to halt the bailiff enforcement action. In their wisdom, Ealing Council was unwilling to accept this Statutory Declaration, so (thankfully another safeguard) the matter had to be put before a County Court Judge to resolve the dispute. Read the rest of this entry »